Meet The Team

 
 
At Al Marrakesh Guest House we work together as a small, unified team with both our guests and standards of excellence being our top priority. Although each staff member has a clearly defined role with concomitant responsibilities, there is a lot of overlapping as we cover for and assist one another. All our staff happily go the extra mile for the comfort of our guests and to make a success of Al Marrakesh Guest House.
 

TONY BERRY: Director and Co-owner

Tony who heads the team mainly from Dubai, United Arab Emirates is responsible for project and technology development and to oversee maintenance. Tony is the creative mind behind Al Marrakesh Guest House, the “doer”, the motivator, the teacher and the energizer. He has been a great source of encouragement to me (Rae) and our staff and has been highly successful in all the projects that he has engineered, designed, created and built personally. Without Tony, Al Marrakesh Guest House would not exist.
 

RAE BERRY: General Manager and Co-Owner

Rae is based in Dubai, United Arab Emirates and regularly commutes to Ballito, South Africa to ensure that overall service delivery and quality are maintained and staff members are happy and pulling together as a team.  Benefitting from dual time zones, Rae is able to provide up to date tracking of quotes and payments over weekends and outside normal working hours to facilitate a speedy response to guest enquiries and address emergencies.
 

VALENTINA GARILOVA: Guest House Manager

Valentina has brought stability and an increased level of professionalism to Al Marrakesh Guest House with her attention to detail, varied skill set, consideration for guests and their comfort, and strong foundation of personal values and business ethics. Her personal touch is noted throughout the Guest House in the thoughtfully placed flowers, fresh scent and sparkle in the guest rooms and efficient response to all tasks at hand.
 

MICHAEL SIBISI: Maintenance and Duty Manager

As part of the extended family network since 2003, Michael has an intimate knowledge of the property and its workings. He handles or reports on maintenance tasks and, in his capacity as onsite Duty Manager, Michael assists guests on alternate weekends and after hours. 
Michael is known in the neighborhood as a man of integrity and is held in high regard both by the team and guests who provide direct feedback in our visitor book, or online. He even knocks up a pretty, decent breakfast when needed in the kitchen!
 

PORTIA MNQENQWA: Housekeeper

Behind the scenes Portia is trained to uphold a high standard of hygiene, cleanliness, comfort and ensure that everything sparkles to the satisfaction of our guests. She has a smart, cheerful, co-operative disposition and is a great support both to our guests and our team.
 
Al Marrakesh Guest House is blessed with top notch staff. As a Team we are committed to gaining an understanding of our guest needs, in the context of a “Family Guest House”, ranging from simple directions to local knowledge on amenities and service providers. We strive to satisfy and make our guests feel at home, meet an expected level of service whilst complying with operational policies and procedures, maintain an open mind in relation to guest requirements, and act promptly where we see improvement or correction is required.
 
We trust that our team will do their best to ensure that you enjoy your stay at Al Marrakesh Guest House.
TONY AND RAE BERRY